Peter Drucker once famously said, “What gets measured, gets managed.” To manage your customer relationships, you need to measure them. To maximize your ROI, you need to measure it. The problem is, these things can often be difficult to measure.
CRM software is a powerful way to measure and manage customer relationships. Tools like Siebel, NetSuite, and Salesforce can be very helpful for achieving this. Another great option is Microsoft Dynamics CRM. Hundreds of plugins make it an incredibly versatile tool, and it can be powered from the cloud, in-house, or through a partner hosted option.
Unfortunately, estimating the costs of switching over to Microsoft Dynamics CRM isn't necessarily an easy task. Once again, we bump into a measurement problem. In many cases, it's almost impossible to estimate these costs without first getting involved with a partner.
Of course, not everybody is interested in that kind of commitment. Sometimes you just need to estimate how much it would cost to get involved in a CRM project. Getting involved with a potential partner without yet knowing what the costs might be can be a risky venture.
While getting an exact estimate isn't possible, the CRM Software Blog features a Microsft Dynamics CRM pricing tool. The tool uses your license type, support level, and discount information in order to give you a ballpark estimate of the costs involved. While it's just an estimate, it can be helpful if you need to give your partners a price quote or decide whether or not it's worth getting involved in any particular project.
Remember, goals that can't be measured are difficult or impossible to achieve. It's important to take advantage of all the tools available in order to set your sights on hurtles you can beat.